Help Center

Go to "My Islands" and click "Add New Island". Enter your island code and details. Once verified, it will appear in the marketplace.

PortalHub supports three deal types: Fixed Payment (one-time fee), Revenue Share (percentage of earnings), and Barter (mutual portal placement).

Verified creators have proven track records. To get verified, maintain good deal completion rates and apply through your profile settings.

Deal duration is set when creating an offer, typically ranging from 1 week to 3 months. Both parties must agree on the timeline.

Pending offers can be cancelled anytime. Active deals require mutual agreement or will auto-complete after the set duration.

For fixed payment deals, funds are held in escrow and released upon completion. Revenue share deals are calculated and paid monthly.

Free: 1 island, basic features. Pro ($29/mo): Unlimited islands, priority support. Business ($99/mo): Everything in Pro + advanced analytics.

Yes! Upgrade or downgrade anytime. Upgrades take effect immediately, downgrades at the end of your billing cycle.

We accept all major credit cards (Visa, Mastercard, AmEx) and PayPal. All transactions are secure and encrypted.

Verify the code format (####-####-####). If issues persist, ensure your island is published in Fortnite Creative and try again in a few minutes.

Check your notification settings in your profile. Ensure email notifications are enabled and check your spam folder.

Use the contact form below or email support@portalhub.com with details about the issue and any screenshots.